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Store Policy

Customer Care

From product support to ordering and delivery queries our friendly and experienced team are here to help.  Don't hesitate to contact us.


We offer a complimentary design visualisation service and provide after care support to help you maximise the lifetime of your equipment.

We recommend a regular maintenance programme to keep your Playtime by Eden products in top condition and validate your warrantee. Please refer to our maintenance guide for more details.

Privacy & Safety

We respect your privacy and are committed to protecting your personal data in compliance with GDPR. Our privacy policy sets out how we look after your personal data when you visit our website, sign up to our newsletter, enter a competition, interact with us on social media, purchase our products or engage with our services in any way. Our privacy policy tells you about your privacy rights and how the law protects you. To request a copy of our policy please contact us.

Wholesale Inquiries

For wholesale inquiries please contact us.

Payment Methods

Payment Methods

- Invoice

- Purchase order 

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